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Our Process

We aim to build strategic partnerships with our clients. We understand that furnishing your workspace is not only an investment, it is an integral part of your company’s culture and success.

At OFRS, we provide a true consultative sales process. As your partner, we work with you to think beyond just furniture and are here to assist you all the way through the build-out process. We will work with you to assess your current and future needs, and then help you to define an interiors plan that maximizes your budget and grows along with you.

We’ve outlined the phases you can expect below:

Our Process

1. Planning Phase

  • Client Consultation
  • Budget Development + Timeline Expectations
  • Space Planning + Product Layout
  • Product Specifications
  • Finish Selections
  • Proposal + Pricing
  • Spec Check Reviews
  • Ongoing Project Management

2. Procurement Phase

  • Signed Proposal
  • Order Submittal
  • Delivery Dates Established
  • Installation Schedule Confirmed
  • Ongoing Project Meetings: Confirm all aspects of project + building are on track to meet installation schedule

3. Installation Phase

  • Ongoing Project Management
  • Installation Schedule confirmed with Client
  • Delivery + Installation
  • Post Install Client Package: Training, Warranty, Cleaning + Maintenance information provided
  • Punch List Creation
  • Final Walk Through
  • Ongoing Customer Service
  • Ongoing Warranty Service
  • Ongoing Maintenance Service